Refactored Codes
you have not chosen to trust usertrust rsa certification authority citrix 18.04
I faced this issue of UBUNTU 18.04. I saw other solution on the internet, but they did not work for me. I hope this blog helps you. Citrix complains about "User Trust rsa certification authority" permission does not exists. The /etc/ssl/certs folder has a permission file with exact same name USERTrust_RSA_Certification_Authority.pem . So, I copied this certificate from /etc/ssl/certs to /opt/Citrix/ICAClient/keystore/cacerts. the entire command is sudo cp /etc/ssl/certs/USERTrust_RSA_Certification_Authority.pem /opt/Citrix/ICAClient/keystore/cacerts if the above does not work. then you can create a symlink to all the certificates present in Mozilla folder. You really do not need all. But, it it easier. sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts I really hope this helps. Because, this error is not fun at all.